.We believe that humans were meant to live in communities that support each other. Unfortunately, industrialization has caused many communities to collapse as we move further into a more individualistic society where the poor have no opportunity to improve their lives. Mapan aims to bring all low-income families in Indonesia to achieve financial well-being through technologies. As a researcher, you will provide key insights and strategic recommendations to the business and products. You will work  on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities.

What You'll Do

  • Communicating with product managers, marketing team and other division to understand the business and research objectives

  • Doing preparation prior to fieldwork: defining criteria, contacting respondents, and creating discussion guidelines

  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys.

  • Assisting in the development and programming of survey questionnaires and testing questionnaires to ensure the necessary data is captured

  • Authoring reports containing actionable recommendations both in English or Bahasa Indonesia.


  • Holds a Bachelor Degree in related fields

  • Passionates for all things related to Market Research & Behavioral Science

  • Has 3+ years experience market research, preferably from market research agency

  • Has strong interpersonal skill - both in business manner or to lower socio-economic status consumers

  • Naturally curious about many things related to the business and human behavior

  • Able to work under pressure, and work in the considered fast pace

  • Familiar with various qualitative methods, both conventional and advanced

  • Detail oriented and well organized with strong analytical and critical thinking skills

  • Willing to travel and work closely with our community members