Product Analyst

In this role, you will help to remove friction in the customer’s daily life, which includes (but not limited to) buying and selling experiences, online and offline experiences, knowledge sharing and community practices. You will have the power to build a strong product habit that customers would love! And this will be done through several ways such as diving deep into the various metrics & data available across the company, generate insights, run experiments and create recommendations for the product and business.

What You'll Do

  • You will take care of the breadth and depth of huge amounts of data available across different tools or pipelines. Unify the tools, as needed. (BiqQuery, Firebase, Marketing & A/B testing tools)

  • Analyze the data, create hypotheses, run experiments and prove the customer value as recommendations to the company. In addition to automating the process for finding common and uncommon patterns in customers' behaviors

  • Help Product Managers in analyzing the new product/feature performance post-launch

  • Act as the single point of contact for product analysis across the company. You will organize product reviews, release the product updates regularly to the company and investors

  • You will collaborate with Research, Design, Marketing, Business Intelligence and Engineering teams along with the core Product team

Requirements

  • Technical skills to work with huge amounts of data and create dashboards is necessary 

  • Be independent and work with less guidance from the supervisor

  • Experienced in handling customer behaviors data (not only transactional) 

  • Know how to prioritize Customer Outcomes over the transactional nature of metrics and initiatives

  • Excellent communication skills (as a storyteller) to all levels of teams, including various stakeholders & investors with ease and efficiency

  • Able to challenge decisions taken by stakeholders or teams and provide suggestive steps leveraging insights & recommendations

  • Having experience in social psychology, network science, knowledge of low income segment population behaviors & their needs would be a plus point